Kiteworks CISO: Why We Shut Down Systems Before Finding Vulnerability
Kiteworks shut down systems after federal cyberattack warnings, discovering a critical vulnerability without evidence of breach. While this proactive move protected data, experts warn other vendors may hesitate due to SLA penalties & customer backlash. Key takeaway: Companies need pre-planned crisis protocols, leadership buy-in, and balanced risk assessments to respond quickly to threats without full shutdowns.
CybersecurityKiteworks CISO: Why We Shut Down Systems Before Finding Vulnerability | TechTargetKiteworks CISO Frank Balonis explains why the vendor issued a nine-hour proactive shutdown after federal warnings, and why other SaaS vendors hesitate to follow.