Shoppers are giving retail chatbots the cold shoulder
Nearly half (47.1%) of US digital shoppers haven't used a retail #AI chatbot and aren't interested in trying one
https://www.emarketer.com/content/shoppers-giving-retail-chatbots-cold-shoulder
EMARKETERShoppers are giving retail chatbots the cold shoulderNearly half (47.1%) of US digital shoppers haven't used a retail AI chatbot and aren't interested in trying one, according to an August survey from Bizrate Insights and EMARKETER.