"How is primary care access changing? A retrospective, repeated cross-sectional study of patient-initiated demand at general practices in England using a modern access model, 2019–2022" analyzes 10M+ primary care requests in England. Digital access grew while multimodal triage supported patient-centered care. #DigitalHealth #Telemedicine #PrimaryCare https://bmjopen.bmj.com/content/13/8/e072944
BMJ OpenHow is primary care access changing? A retrospective, repeated cross-sectional study of patient-initiated demand at general practices in England using a modern access model, 2019–2Objectives To explore trends in patient-initiated requests for general practice services and the association between patient characteristics including demographics, preferences for care and clinical needs and modes of patient contact (online vs telephone), and care delivery (face-to-face vs remote) at practices using a modern access model.
Design Retrospective repeated cross-sectional study spann